Arch Electric Inc - Plymouth, Wisconsin

Mike Graham

Arch Electric was excellent in every regard and you should not hesitate to work with them to do your solar array installation.
From the very first call, and every interaction after that, there was nothing they could have done better.
Their pricing is very competitive, the initial consultation was informative and low pressure, their crew was professional and expert, and their craftsmanship is wonderful,. My house looks terrific with the panels they recommended.
I found them by accident from an online solar estimator, and I'm very glad I did. Everyone I worked with was great without exception, but Stanley in their Madison office, Catherine, who managed the project ,and even Jodi who asked me to actually pay them for everything ? were very personable and friendly. I felt like I had my solar array installed by friends rather than a corporation.

Stacey Manteufel

Arch did a fantastic job! From the start to the finish they were very professional, on-time, knowledgeable, and very nice! Everyone from Arch that I worked with was very nice and seemed to enjoy their jobs. The install was performed to a very high quality and the system meets all of my expectations. I would recommend Arch to anyone.

Carrie B-G

Arch staff were amazing. They did our installation on the coldest day of the year, after our 18” snowfall which meant shoveling off the roof first. Most people would have called it off. They were also responsive and got the job done as promised. Thank you Arch!

Wayne Schueller

Our experience with Arch Electric/Solar was outstanding. They were efficient and professional. We appreciated they way they kept us informed throughout the process. Having them handle all the reporting and the interaction with the electric company really reduced the stress of tackling a project like this. I would highly recommend working with this company if you are looking at a solar project.

Linda Shimon

Linda Shimon, Sheboygan, WI

Arch Electric helped me create a home with lower electric bills. It wasn’t easy.

In an effort to decide which company would install solar panels on the roof of my newly built garage, my first thought was to scour the state to find three business that could provide direction and price estimates. My first web stop was Arch Electric, a company just down the highway from my city and a company I was familiar with because of past electrical needs. A company I felt had me as a consumer in mind during projects.

As I perused their web site, read their testimonials, their affiliations, and awards & accreditations, I decided that I would forego contacting other companies. I would find out how they handled the development of my project before calling on anyone else.

The 2019 project would not be easy to piece together. In 2013 another company had installed 22 solar panels on the roof of my home, posing the puzzle of how to seam together two different systems.

Keith had solutions, though. He examined the system already in place, and viewed the blueprints of the yet to be built garage. He brought all the information back to the office, studied it, then with the aid of the engineers, developed the plan of action that involved the installation of eight solar panels mounted on the south facing garage roof. Within a week he was back at my home, spreading out his vision over my kitchen table, along with the estimated price range. It all looked good to me, so I decided to give his plan the go-ahead.

The project development worked its way through not just the engineers at Arch Electric, Alliant Energy, the utility that provides electrical power to my home, had to play an integral role. I was provided copies of communications between the two companies, so was always aware of the project’s progression.

When all the paperwork was signed by both companies, it was time to do the installation. The crew was professional, knowledgeable, and courteous. It wasn’t long before I had all 30 solar panels hooked up to the grid, running with net metering.

During 2020, the solar array on my property gave me the freedom from electric bills starting in May through the October electric billing period. During that time, I used electricity for charging my all-electric automobile and for all appliances and devices in my all-electric household. Still, each billing period showed a credit.

The icing on the cake is my carbon footprint is less now than in the past.

I highly recommend Arch Electric.

Cindy Zieroth

Arch Electric is very competent in their entity with solar install and production. We initially had difficulties with communication with one staff person, but Angie was quick to jump in and assist in answering any questions we had. She was excellent in follow through.
The project was postponed for two months, only to find out it was due to the need for an updated survey, requested by the City of Brookfield, which was not anticipated. Once the survey was completed, communication happened regularly and all aspects of the install began.
Our decision to go with Arch Electric was from their first impressions. Angie was very respectful on the first call, did not assume and treated us as knowledgeable potential clients with minimal sales pressure. We had another bid from a competitor who was the exact opposite, talking down and only addressing the conversations to my husband. Even though we BOTH were FT employees in our careers and partners in marriage, spending "our money" was something I felt should include me in the decision making and negotiations process. Being in middle management in healthcare for half my career, I consider myself an intelligent person.
Once the install team arrived, they ALL were very respectful, personable, professional and quite fun to have around. It was good to see a young group of guys clean up after themselves, work as a team and communicate with us if any anticipated noise level was expected or a timeframe when the power needed to be out for a bit. They always left the property cleaned up as it was, when they first arrived. We upgraded the amperage and had an outlet installed for the anticipation of need for an electric car, thinking progressively. They also drug a hose, along with the underground tubing that they put the wires through, so we could have an extension of water access for our garden and flower beds, an added plus!
We have already received the rebate from Focus on Energy and look forward to the positive outcome it will have on our taxes next year. The Enphase app on our phones are quite fun to follow, to see when the production is higher or lower.
Our install was in mid August, ending with the final approval by WE Energies on Sept.12th. Thank goodness we were blessed with a lot of sun this past month, as it has significantly decreased our energy bill on the electric side already! Made up for the 2 month delay at the beginning (again, not Arch Electric's fault).
Thanks for a great experience in something that was more my husband's goal than mine...:)
Do not hesitate to contact Arch Electric...you will be glad you did!

Addendum: FOREWARNING to retired or senior customers: It was not made clear to us that the government rebates on the system would come in the form of a tax credit during the sales pitch; therefore, not allowing us to have the extra monies to pay towards the loan we had to take out for the unit. We are not sure that we will ever get the $7000 back, so just wanted others to be prepared. If you are retired, 65 yrs and older and do not make enough to pay taxes, this will never be an advantage to you. We called Arch and expressed our disappointment and it didn't seem to matter to them. They had a done deal. Very short on the phone. The system has been working well and has shown some significant decrease in our WE Energies bill but a long way off to make up for the $7000.

Jenny Jo Wennlund

I'm here to write this review because my solar system has been down for months and the customer service has been terrible. My solar stopped working, ARCH finally sent someone to check on it only to find that the part needed to fix it was not available for many more months, ALL OF SUMMER (which equates to highest season of sun and money-saving). There is no way to off-set my payments, answer my calls, etc. And, the best part, is I have to pay for the needed part and labor! I've had the system for 10 years and still have 10 more years of monthly payments to cover it! I very much believe in green energy, but I haven't saved nearly the money they told me I would, and now its an additional monthly expense to pay the loan payment and my full energy bill. They were nice folks at first, I understand the positive reviews, but give the system time, and they don't seem to value you, despite raking in your monthly loan payments.

Brendan Downing

Arch Electric was a great company to work with, very personable and down to earth, low pressure. They worked with me on the details surrounding the install at my home so I felt like I got what I bargained for in the end. The crew that installed the system were very thorough and demonstrated a great work ethic, even performing the install while there was still snow on the roof where they placed the panels. I would highly recommend to anyone interested in making a smart investment in solar to make one of their first stops at Arch Electric.